Discrete Packaging
Your privacy is our priority. We ship all orders anonymously, the only reference to Holistique on outer packaging are postal/return address labels, which must be applied for security. Invoices and all other order detail will be sent in the completed order email.
Normal UK Delivery
Orders received week days (Mon-Fri) before 14:00 and Saturday before 09:00 should be delivered within 1-5 business days, not guaranteed as standard, depending on shipping service selected.
*Shipping Services
Royal Mail Tracked 24 (1-3 business days)
Royal Mail Tracked 48 (2-5 business days)
Royal Mail Special Delivery (Guaranteed next business day)
Next Business Day – UK Guaranteed Next Working Day Delivery (excludes weekends)
Guaranteed Next Business Day deliveries are sent via Royal Mail Special Delivery. Available on orders received week days before 14:00. Please note this service is only delivered on week days (Mon-Fri), currently at no specified time of day.
Tracking your Order
Once your order has been dispatched a tracking reference number will be sent with your completed order email. An email may also be sent direct from the courier, advising delivery date and time.
Please Note: Tracking numbers become live within 24 hours of posting.
Northern Ireland and Channel Islands
New legislation is being enforced, meaning that additional customs and clearance is now required for goods being shipped from UK to NI and Channel Islands, therefore costs have now increased.
*There may be delivery delays beyond our control, we are unable to refund or resend parcels delayed until a minimum of 14 days has passed beyond the original due date.